How to Book

There are no transaction fees when you book in person at the Ticket Office. For online, phone and postal sales, we charge a small fee per transaction to help cover our costs. Become a Member to avoid transaction fees, whichever way you book.

In Person

There is no transaction fee to book in person at the Royal Festival Hall Ticket Office, which is open every day, 10am - 8pm. The Hayward Gallery Ticket Office is open every day, 10am - 6pm.

Online

We provide a real-time secure online booking service.
Online bookings have a reduced transaction fee of £1.75.
There is no transaction fee for Members: please log in to the website before booking.

By Phone

Ticket Office: 0844 875 0073. Open 9am - 8pm, seven days a week.
Telephone bookings have a transaction fee of £2.75.
There is a call queuing system when lines are busy.

Members never pay a transaction fee and get priority in the telephone queue: please call 0844 875 0072 and quote your Membership number.

By Post

Applications can be sent to:

Southbank Centre Ticket Office
London
SE1 8XX

Make cheques payable to Southbank Centre leaving the amount blank but indicating an upper limit.

When booking by post, please give your name, address, daytime and evening telephone numbers in case we have a query. 

Please do not post credit card details to us.

Members booking

There is no transaction fee for Members. Members get priority in the telephone queue: please call 0844 875 0072. Online, Members must log in to the website before booking. By phone or by post, please quote your Membership number when booking.

For Deaf or Hard of Hearing Visitors

We accept calls via Text Relay.